Refund Policies:
Our Shop Refund Policy:
Returns: You have 2 weeks from date of purchase to return for 80% refund, or you can exchange or use store credit for the full amount. All sale items are final sale.
To be eligible for return all item(s) must be in original, like-new condition, unused with all tags in place, and in original packaging. Please contact us at info@surfsupcowgirl.com to request. For your protection, send returns insured and with tracking. Shipping costs are on you.
(thank you for understanding that we are a small business)
Consignment Shop Refund Policy:
Returns: You have 2 weeks from date of purchase to return for 80% refund, or you can exchange or use store credit for the full amount. All sale items are final sale.
To be eligible for return all item(s) must be in original, like-new condition, unused with all tags in place, and in original packaging. Please contact us at info@surfsupcowgirl.com to request. For your protection, send returns insured and with tracking. Shipping costs are on you.
Note: Saddle refunds differ.
Thank you for choosing Billy Tuesday Eq! We want you to be completely happy with your purchase; if it isn’t checking all of the boxes, here are our guidelines for returns: